Refund Policy
- Pay-after-service bookings: nothing is charged until the work is done, so no refund is needed for cancellations.
- Online payments: if a booking is cancelled before the work starts, the full amount is refunded to the original payment method, usually within 5–7 working days.
- If you are unhappy with completed work, contact support within 7 days. We will send a plumber to fix it under the warranty or offer a full or partial refund.
