Privacy Policy

We collect only what we need to deliver your service: your name, mobile number, service addresses (and map location if you choose to share it), booking details, ratings and messages you send us.

How we use it

• To book, schedule and complete your service, and to send booking updates by SMS, WhatsApp and app notifications.
• Your plumber sees your name, address and phone number only from the time they accept your job until it is completed.
• Your 4-digit service completion code is shown only in your app. We never send it by SMS, WhatsApp or notification, and plumbers and our staff cannot see it.

Sharing

We do not sell your data. Service providers we use (SMS, WhatsApp, payments, cloud hosting) process data only on our instructions.

Your choices

You can update your name and addresses in the app, and ask us to delete your account (see Account deletion). We keep invoices and booking records as long as tax law requires.

Security

Data is sent over encrypted connections. Sign-in tokens are stored in the phone's secure storage.